Milestone 5 > Scenarios > Raya Roux

Raya logs into Skyrock and finds a message from one of her friends, recommending she visit the "CourseNav" website to research the Ross School of Business. Directing her browser to the CourseNav website, Raya looks at the homepage which lists out various categories to search by. She notices the most popular courses listed on the right of the screen, but unsure of which courses she should be looking at, she turns her attention to the 'search by career' option. Clicking on the link, she searches for 'restaurant manager'. 0 results found. "Hmm...no one from Ross entered the restaurant management business?," she wonders and shrugs, going back to the homepage.

Being  interested in entrepreneurship, she enters the word in the keyword search and views the results - a list of various items, some of which are courses. "ES 569 Managing the Growth of New Ventures" sounds promising. She clicks on the link and is taken to a page that contains a formal course description and course logistics. What Raya is more interested in, though, is the "Ratings and Comments" section. She avidly reads the first few comments and rates them as being useful, as they give her a sense of the applicability of the course to her interests.

She glances at the "Related Courses" listed on the right, and clicks on one of them. Her phone rings, just then - there's an emergency at La Madelaine; one of the chefs called in sick and there's a huge dinner party scheduled that night. Raya rushes off to fill in.

Back at home later, exhausted from the hectic evening, Raya returns to the CourseNav website. "I wonder if there's anything in particular for prospective students?" she wonders. "Or international students?" She decides to "Search by Tag" and enters "international". The results pop up, among them several PhD. courses in International Business. "Not quite what I had in mind," thinks Raya. She then returns to the homepage and considers the various options. Most of the information appears to be specific to courses, and there doesn't seem to be much by way of advice for prospective international students. "I guess I could email Ross advisors and ask about what courses might be specific to my interests and then look them up here to see what students have to say about those," thinks Raya, and decides to call it a night.

 

Raya Roux
Prospective Student

Scenario